Table of Content
Pembukaan Materi
2.1 Pengertian leadership
2.2 Prinsip Leadership
2.3 Leadership Behaviour Style
2.4 Pengelolaan Perusahaan Berbasis Control VS Care
2.5 Teori ABC Leadership
2.6 Penerapan leadership
2.7 Service Excellence
Sesi Tanya Jawab & Penutup
Bab 1 Pembukaan
Bab 2 Materi
2.1 Pengertian leadership
2.2 Prinsip Leadership
2.3 Leadership Behaviour Style
2.4 Pengelolaan Perusahaan Berbasis Control VS Care
2.5 Teori ABC Leadership
2.6 Penerapan Leadership
2.7 Service Excellence
Bab 3 Tanya Jawab & Penutup
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